Reference

How 888sport Handles Your Personal Data

At 888sport, we are clear about what personal data we collect, why we collect it, and how we keep it secure throughout your account lifecycle.

Data collected only as neededSecure storage with encryptionUPI, Paytm, PhonePe payment data protectedYour rights clearly explainedContact us to request data changes
888sport How 888sport Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or delete personal data we hold about your 888sport account, our privacy support team is reachable through three direct channels.

Email Privacy Team Send your data access or deletion request to our dedicated privacy address.
Live Chat Support Start a live chat session directly from your account dashboard.
Help Centre Form Use the privacy request form in our Help Centre to submit questions about data…
DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

From the moment you make your first UPI deposit to the day you close your account, 888sport applies a consistent set of data-handling practices.

Encrypted Data Storage

All personal data — including your name, mobile number, and linked UPI or Paytm details — is stored using AES-256 encryption at rest. Access is restricted to authorised personnel only, with full audit logging on every read operation.

Cookie Consent Controls

We use strictly necessary cookies to keep your session active and optional analytics cookies to improve page performance. You can manage cookie preferences from the settings panel in your account without affecting your ability to deposit or withdraw.

Account Security Layers

Your account is protected by password hashing, two-factor authentication via mobile OTP, and login anomaly detection. Suspicious login attempts from unrecognised devices trigger an automatic verification step before access is granted.

Data Retention Schedule

We keep transaction records, including PhonePe and Paytm payment logs, for the period mandated by applicable financial regulations in the jurisdictions where our service is permitted. Once that period lapses, records are securely deleted.

Third-Party Data Sharing

We share data only with payment processors (such as UPI gateway partners), identity verification providers, and fraud detection services — all bound by data processing agreements. We never pass your details to advertisers or data brokers.

Your Right to Request Changes

You can request a copy of all data we hold, ask us to correct inaccuracies, or request deletion of non-mandatory records. Requests are processed within 30 days. Submit through live chat, email, or the Help Centre privacy form.

Frequently Asked Privacy Questions

These questions cover the data rights and privacy concerns we hear most often from account holders in India. If your question is not answered here, use the contact channels in the section above to reach our privacy team directly.

We collect your name, date of birth, mobile number, email address, and the payment identifiers you use — such as your UPI handle or Paytm mobile number — to verify your identity and process transactions securely.

Yes, payment transaction references are retained for the period required by applicable financial regulations where our service is permitted. After that mandatory period, records are deleted from our systems using a secure erasure process.

You can. Submit a data access request through live chat, email, or the Help Centre privacy form. We will compile and send all data held on your account within 30 days of receiving your verified request.

Contact our privacy team via email or live chat with your registered mobile number. We will delete non-mandatory records once your request is verified. Certain data must be retained under applicable law and cannot be erased before the required period ends.

We share data only with payment processors, identity verification services, and fraud detection partners — all covered by data processing agreements. Your details are never passed to advertisers, data brokers, or unrelated third parties.

We use strictly necessary cookies for session management and optional analytics cookies to improve site performance. You can accept or reject optional cookies from the settings panel in your account; this does not affect deposits or withdrawals.

Contact our privacy team immediately via live chat or email. We will investigate, freeze any suspicious activity on your account, and notify you of findings within 72 hours in line with our incident response procedure.